Service Support

  • RV Design and Manufacturing

    Customized design: Provide personalized design solutions based on customer needs, including layout, interior, functionality, etc.

    Standardized production: Produce multiple models of RVs to meet the needs of different customer groups.

    Material selection: Provide a variety of interior and exterior materials and accessory options to ensure quality and aesthetics.

  • Sales and Consulting

    Pre sales consultation: Provide recommendations for purchasing RVs to help customers understand the functions and applicable scenarios of different vehicle models.

    Test drive experience: Arrange a test drive to allow customers to personally experience the driving and living experience of a motorhome.

    Financial service: Cooperate with financial institutions to provide car purchase solutions such as installment payments and loans.

  • After-sale service

    Warranty service: Provide warranty services for a certain period of time, covering major components and systems.

    Maintenance: Provide regular maintenance, troubleshooting, and other services to ensure the normal use of the RV.

    Part supply: Provide original parts to ensure the quality of repairs and replacements.

    Learn more about after-sales service commitments

  • Technical Support

    Use training: Provide training on RV usage for customers, including driving skills, equipment operation, maintenance knowledge, etc.

    Remote support: Provide technical support through phone calls, online customer service, etc. to solve customer problems during use.

    Software update: Provide system software updates for smart RVs to enhance functionality and safety.

  • Rental services

    Short term leasing: Provide short-term rental services for RVs to meet customers' temporary travel needs.

    Long term leasing: Provide leasing solutions for customers with long-term usage needs to reduce car purchase costs.

  • Modification and Upgrade

    Functional modification: Modify the existing RV according to customer needs, such as adding solar panels, upgrading the water tank, etc.

    Interior upgrade: Provide interior upgrade services to enhance the comfort and aesthetics of RVs.

  • Environmental Protection and Sustainability

    Environmentally friendly materials: Use environmentally friendly materials to manufacture RVs and reduce their impact on the environment.

    Energy saving technology: Provide energy-saving equipment and technologies, such as solar power generation systems, energy-saving air conditioning, etc.

  • Camping and Travel Services

    Camp cooperation: Collaborate with camping sites to provide customers with discounts or exclusive services.

    Travel planning: Provide customers with RV travel route planning, campsite booking and other services.